Shipping and Logistics

With 4 locations nationwide to service you and high inventory levels at all locations, 98% of your orders will ship the same day you order with us. In addition, because our locations are strategically located, we can deliver to 90% of the country in 2 days or less. This reduces the need for you to carry costly inventory, while allowing you to provide expedited service to all your customers. Our distribution centers are located in California, Texas, Illinois and Massachusetts.

Shipping Rates

All orders on remanufactured and/or compatible products of $200 or more will ship free via ground service. Orders below $200 will ship at standard ground fees. Expedited services are available at your request (Next Day Air, 2nd Day) for an additional charge.


Tracking Information

Tracking Information will be provided to you via email and can also be viewed when you log into your account at any time.


Cut-off Times

All orders placed before 4:30 PM local time will ship out the same day. The table shows the cut-off times for each distribution center.


Distribution Center Cut-off Time
Corona, CA 4:30 PM PST
Houston, TX 4:30 PM CST
Aurora, IL 4:30 PM CST
South Hadley, MA 4:30 PM EST

Shipping Locations

Corporate Headquarters
2535 Research Drive
Corona, CA 92882-7607
Phone: (951) 738-9898 or
(800) 722-7745
Fax: (951) 273-2174 or
(800) 767-9722


Midwest Region
880 N. Enterprise Street,
Suite J
Aurora, IL 60504
Phone: (800) 782-7554
Fax: (800) 782-9008



Northeast Region
6 Industrial Drive
South Hadley, MA 01075
Phone: (800) 345-6398
Fax: (800) 447-0546




Southern Region
8754 Westpark Dr.
Houston, TX 77063
Phone: (800) 468-6001
Fax: (800) 200-5088