Terms and Conditions

Remittance

Please remit all payments to 2535 RESEARCH DRIVE, CORONA, CA 92882. Attn: Accounts Receivable

 

Returned Checks

A $20 fee will be assessed on all bounced checks or checks returned from bank as “Non-Sufficient Funds”.

 

Invoice Discrepancy

Any invoice discrepancy must be reported to ACM Technologies within 7 days of invoice receipt (30 days for international orders).

 

Finance Charges

Interest will be charged on all past due amounts at the rate of 1.5% per month, plus any applicable fees incurred to collect the payment.

 

Jurisdiction and Venue

Buyer agrees that ACM Technologies, Inc. retains the right of Jurisdiction and Venue of the Sates of California. Buyer further agrees that any litigations arising from (or) out of any transaction with ACM Technologies, Inc. shall be heard in the appropriate State or Federal Court of Riverside County. California or closest venue there from.

 

Legal Fees

In the events purchaser breaches the terms and conditions of this invoice, and litigation is necessary to enforce ACM Technologies, Inc. rights, ACM Technologies, Inc. will be entitled to recover it's reasonable attorneys fees, and costs necessarily incurred in enforcing said conditions and terms.

 

Minimum Order

There is a $50 minimum on all orders. An additional $5 service charge will apply to any orders not meeting the $50 minimum.

 

Shortages or Damage

All shortages and damages from FedEx, UPS or other freight carriers must be reported to ACM within 48 hours. All trucking freight shortages or damages must be filed at the receiving site with the trucking carrier. If you receive product that has been obviously damaged in transit, please refuse the delivery. If you notice a shortage or damage after the carrier has left your premise, you must file a claim with the carrier according to their policies. If you need help with filing a claim with the carrier, please contact ACM Customer Service.

 

Warranty

 

(1) Compatible Cartridges – Remanufactured and compatible cartridges for copiers, printers, inkjets, and fax machines are warranted to be free from manufacturing and material defects for a period of 1 year from the date of purchase. If, at any time, ACM Technologies’ compatible parts and supplies fail to perform according to the aforementioned, ACM Technologies will replace the item or credit the full purchase price.

 

(2) OEM Parts and Supplies – ACM does not warrant any Original Equipment Manufacturer (OEM) parts and supplies, including drums, toners, developers, cartridges, or imaging units. However, ACM can assist you in contacting the OEM for a claim or exchange on a case-by-case basis.

 

(3) Compatible Parts – Compatible parts, including copier drums, fuser rollers, and drum cleaning blades are warranted to be free from manufacturing and material defects for a period of 1 year from the date of purchase. If, at any time, ACM Technologies’ compatible parts fail to perform according to the aforementioned, ACM Technologies will replace the item or credit the full purchase price.

 

(4) OEM Equipment and Accessories Warranty - ACM’s warranty policy for machines and accessories is an extension of the Original Equipment Manufacturer’s warranty. Equipment and accessories’ warranty only applies to Toshiba, Kyocera-Mita/Copystar and Konica-Minolta. Each manufacturer warranties equipment and accessory replacement on a case-by-case basis with required supporting documentation per manufacturer’s policy.

 

Limitations and Liabilities

ACM Technologies’ warranty coverage does not include freight related or accidental damage, or improper installation, storage, or abuse of the products. ACM liability is limited to the value of the product that is sold. ACM Technologies will not be held liable for consequential damages to systems, or components internal or external. Buyer accepts full responsibility for use of said product.

 

Product Returns

Prior to returning any merchandise (defective or otherwise), customers must contact ACM Customer Service to obtain a Return Authorization Number and shipping instructions. All non-defective returns must be in resale condition and in the original packaging. Please do not mark, or write address or Return Authorization Number on the outside of the original packaging.

 

A 20% restocking fee will apply for all non-defective returns. Returns are only accepted within 30 days of the original invoice date. Return Authorization numbers are valid for 15 days from date of issue. All returns are subject to inspection by ACM Technologies on the resell condition, and credit will be issued once the product has been received and inspected. All return freight shipping charges will be the responsibility of the customer, unless the error was due to ACM.

 

All sales made on special order, non-stock items, discontinued items, and OEM Parts are final and are not returnable.

 

Defective Merchandise

All defective returns must be pre-authorized by ACM Technologies and have a Return Authorization Number. All returns without an RMA number will be refused. Please contact your sales and customer service representative to complete a Defective Product Claim Form. ACM Technologies will credit or exchange the defective product upon receipt and inspection of the merchandise.

 

*ACM Technologies is not responsible for typographical errors. Price, availability, terms and conditions are subject to change without notice.

Our goal at ACM is to be your best business partner. We are 100% committed to the growth and success of your business. We believe that our success can only come after your success.

 

SUCCEEDING TOGETHER!