Updating your printer firmware version or accepting new firmware update notifications from the OEM HP may stop you from using compatible cartridges. Turning off the automatic update setting on your printer and click "No" when receiving a new firmware update notification is the best way to protect your cartridges from any future firmware update issue.

Updating your printer firmware version or accepting new firmware update notifications from the OEM HP may stop you from using compatible cartridges. Turning off the automatic update setting on your printer and click "No" when receiving a new firmware update notification is the best way to protect your cartridges from any future firmware update issue.